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Table 5 Matrix of factors reported by papers to attract care seekers to different provider types: Supplies and services seen as good or recommended

From: Improving access to health care for malaria in Africa: a review of literature on what attracts patients

Provider type Community health workers
(n = 3)
Drug shop/pharmacy
(n = 10)
Traditional healer
(n = 1)
Private health centre/facility
(n = 8)
Public health centre/facility
(n = 13)
Hospital
(n = 11)
Provider type not specified
(n = 10)
Attracting factor        
Provider supplies (mostly drugs) and facilities are good (n = 28) 'Drug availability' Ethiopia [95] Tanzania[91]   'Drug availability' Kenya[35]Ethiopia[13] 'Drug availability' Zambia[60]Uganda [102] 'Drug availability' Zambia[93, 78]Uganda[41], Nigeria [25] 'Availability of drugs' Nigeria [20, 48]Uganda[46], Ghana[21]
  'Staff availability' Nigeria & Ghana & Uganda & Kenya[55], Nigeria[57] 'Drug availability' Nigeria [28, 26]Tanzania[53, 101] Uganda [32], [102, 18]Ethiopia[13]    'Well equipped' Kenya[49, 38]Tanzania[34] Uganda [16] 'Drips available'
Tanzania[101]
 
   'Wide range of drugs' Tanzania[101]
Malawi[24]
   'Ward for in-patients' Tanzania [47] 'Diagnostic facilities' Zambia[93]
Tanzania[101]
 
      'Presence of laboratory' Tanzania [47] 'Staff availability' Zambia[93]  
      'Medical staff' Kenya [38]   
Better 'quality of services' (as a general statement) (n = 15)   Uganda[18] Uganda[32] Kenya[14], Ethiopia[10], Uganda[41], Ghana [21] Ethiopia [39] Nigeria [62] Uganda[41], Nigeria [62] Kenya[50, 49], Tanzania [47], Nigeria [20, 48], Mozambique[51], Ghana [21]
      'Have better quality control and regulation of services' Nigeria [66]   
Provider recommended by another provider (n = 11)     Tanzania[91, 83] Uganda[12, 103, 17] Tanzania [69, 104, 34, 75]
Uganda [103],
'Health facilities ' Tanzania [105]
Burkina Faso[33]
  1. Note: Papers providing a rich description of attracting factors are marked in bold; findings from methods involving open-ended questions are underlined